Connecting facilities
Hospitals, pharmacies and other care partners are reviewed before the collaboration begins and then work through the same platform.
Hospitals and their doctors
A hospital is connected through a contact person, such as its International Office. The hospital records its doctors with their specialty and forwards cases to them; doctors of the hospital can also register themselves under their hospital.
Pharmacies
Pharmacies are admitted by invitation. They receive orders through the platform — with a prescription or as an enquiry —, decide themselves whether a doctor's prescription is needed and deliver via connected delivery services. They deliver abroad only for continued treatment after treatment in Germany, with a prescription from the treating doctor; the parcel is handed over only against the patient's personal code.
Rehabilitation and therapy
Rehabilitation facilities and practices for physiotherapy, occupational therapy and speech therapy are connected as care partners, as are medical supply stores for aids and appliances. Once approved, they answer requests through the platform. They decide themselves whether a request needs a prescription.
Centres for aesthetic treatments
Aesthetic centres have their own area with their own questionnaire and are reviewed separately. A medical specialist assesses every request before anything is planned.
