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Sign in and forgotten password

How to get into your account – even without a password.

You sign in with your email address and password. If you have forgotten the password, you reset it yourself.

Steps

  1. Open “Sign in” and enter your email address and password.
  2. If you have set up a second factor, enter the code from your app.
  3. Forgotten password: tap the link for it, enter your email address and tap “Send reset link”.
  4. Open the link from the email within 60 minutes, choose a new password and tap “Save password”.

Good to know

  • If you registered with Apple or Google, sign in with the same button.
  • After several wrong attempts, signing in is blocked for a short time.
Bildschirmfoto: Anmelden und Passwort vergessen

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